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Return & Exchange

We stand behind our items and we don’t put time limits on returns. How many retailers can say that they have a forever return policy?

To start your return online please contact us via sells@easyanna.com first.

Return Processing Time:

  • Returns typically take 2-3 weeks to receive and process.
  • Once we receive your return, we will process the refund, replacement, or issue a gift certificate depending on your desired refund method.

Return Refunds:

  • Refunds will be applied back to the original payment method used.
  • Issued refunds may take 7 business days to post to your payment account.
  • Issued email gift certificates may take 24 hours to arrive in your inbox and post mail gift certificates usually deliver within 3-5 business days.
  • Refunds are issued for returned items and do not include the cost of shipping.

Ineligible Returns:

  • We regret that custom or made-to-order items cannot be returned.
  • At this time, we are unable to process exchanges for online returns.
  • Return refunds can be issued back to a valid payment card or PayPal account within 6 months of the transaction. All other refunds will be issued by check.
  • If we suspect a return to be fraudulent, abusive or unduly repetitive, we reserve the right to refuse it and no returns will be granted.